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Business Strategist

NICE Global COO And Co-founder, Paul Herdsman

 

NICE Global is a company that provides outsourcing services to businesses including customer service, sales support, and technical support. These services help NICE Global’s clients improve their customer retention, lower their overhead costs, and increase overall revenue. Prior to starting NICE Global, the founders were providing outsourcing services headquartered in several countries, which made company growth challenging. Jamaica, a country that has a large English speaking population and a centralized location, was chosen by the co-founders as the sole location of NICE Global.

 

Paul Herdsman, COO and co-founder, is responsible for daily business operations, strategic partnerships, company culture and vision, and long-term growth planning. Herdsman had a long history of experience in management and process optimization prior to creating NICE Global. Prior to co-founding NICE Global, Paul Herdsman was the co-founder of ATS Digital and COO for nearly 7 years. His previous experience includes serving as the Business Development Director for iS3, Inc., and working in Business Development for JM Family Enterprises. Paul Herdsman received his B.A. from Florida Atlantic University in Management Information Systems and Business.

 

Herdsman’s previous ventures ensured that NICE Global started out with a portfolio of clients who trusted the services provided by Herdsman and the company. Having this structure in place allowed the company to move from startup to profitability quickly. According to Herdsman, one crucial element of NICE Global’s successful business strategy is providing excellent customer service and building a supportive company culture for employees and clients. Refer to This Article for more information.

 

This also means allowing employees the leeway to take on high level responsibilities and trusting them to achieve company goals and support day-to-day operations. Herdsman strives to streamline processes, encourage conciseness, utilize the opinions and skill set of his team members, and increase productivity. Personally, Herdsman recommends the business books “Rework” and “Don’t Sweat the Small Stuff” for reminders on achieving a work/life balance and utilizing time for productivity over busy-ness.

 

In the article, “Lessons from Entrepreneur Paul Herdsman”, Herdsman gives effective business lessons which he likes to share to aspiring and established business owners alike can use to be successful like himself.

 

 

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Paul Herdsman Partners With HEART/Trust/NTA

 

Business process outsourcing is growing and becoming a major sector in Jamaica’s economy. As such the BPO sector in Jamaica offers a lot of new opportunities for employment and personal, professional development. As such, HEART/Trust/NTA is a major force in partnering with both local and international investors who aim to train available Jamaican human capital for the growing BPO industry.

 

The training is essential, because it gives youth new employment opportunities and a chance to climb the ladder of business experience. NICE Global has also partnered with HEART Trust. The Human Employment and Resource Training Trust is one of Jamaica’s key driving forces that is helping put Jamaica squarely on the road to development. The company, founded in 1982, places focus on stimulating job creation and economic growth in Jamaica.

 

Paul Herdsman is the driving force behind NICE Global. Paul Herdsman’s company offers resources for companies looking to outsource office and business functions. His company’s headquarters is in Jamaica. Paul Herdsman, on top of his business success, believes that children deserve a home.

 

As a result, he founded NICE Global Outreach. His non-profit provides permanent homes for children abandoned and orphaned. He also works to support other organizations that work to provide a solid foundation for children. The project’s name is SOS Children’s Village. All children in the program have access to a mother-figure and brothers and sisters. They live in their own homes and receive encouragement through a supportive, village environment. Go Here for related Information.

 

The Foundation accepts support from public donations, help from volunteers, grants, and support from corporations. Herdsman and his colleagues feel they should all do their part in making the world a better place for children to live.

 

Paul Herdsman also offers a number of Effective Business Tips For Entrepreneurs hoping to find success. Know your product and the people you wish to sell to. Always follow through once a project starts. And perhaps most importantly, do not be afraid to fail.

 

 

See also: https://medium.com/@paulherdsman